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Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
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...Kenneth Ambler
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Goods due 05 08 2013. In spite of glitches with this order your customer service has been impressive. You have sourced alternative fittings and I have been kept informed of progress.
Thank you. ...
...Jonathan Gardner
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Goods received in good time, thanks....
...Raymond Marshall
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i found the service very good and and would use this company again...
... d.l.westwood
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !...
...Bruce Cassell
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Excellent value, with equally good delivery....
...Michael Whitehouse
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Thanks for your excellent service. Will use you again when necessary...
...Norman Kaye
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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Great service from start to finish. A1...
...Brendan Queenan - QOD Construction Limited
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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