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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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My order was dealt with efficiently. There was a wait for the item, which was made clear when ordering, but we were kept up to date about the expected delivery date which in actual fact was sooner then expected. Would definitely use again....
...JOHN MILLS
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers....
...christopher burns
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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you....
...Julia Horne
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Very good service excellent delivery...
...Alan Fraser Eli lilly
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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Order received on time and in perfect condition. Timely communication throughout and I would recommend to anyone looking for something similar.
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...Kenneth Gilluley
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order....
...Derek Brett
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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide....
...V. Robertson
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