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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Communication was first class.
Reaction to problems was superb.
Products took a little while to come but some of them were a bit obscure.
Overall a five star experience and I would gladly use again.
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...Kevin Hill
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Very good service, was kept informed by email on delivery date.
Very satisfied with the sink. Would use again. Thank you...
...wayne botley
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Very pleased, good value, helpful staff and order arrived safely, I would recommend MyTub....
...Barry Osborne
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know....
...John Everett
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Good service. Completely satisfied....
...Peter Ellis
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I ordered the D-shaped shower rail from Mytub, and have to say I'm really pleased with the quality of the shower rail - and it looks great over our shower bath!
The service we received was great (I'm sure I spoke to Christine on more than one occasion), and would have no problem recommending your company to my friends.
Thanks again! ...
...Sarah
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful....
...WENSLEY CONTRACTS LTD
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many thanks my order arrived as stated a very good and reliable service...
...Dennis Head
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Good price and excellent service !!...
...Design and Technology Services Ltd
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more reviews... |
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