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Great service from MyTub again. Order was correct, email updates timely and a fast delivery together with competitive prices all add up to a super service - thanks.
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...Gary Morris
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fast delivery,basin arrived in good condition,so all pleased here thanks....
...BRIAN MILNE
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goods arrived on time. Good service...
...Suzanne Brayley
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Fantastic service. Received when said and easy ordering system. Thanks...
...William Payne
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Very impressed with serice....
...Susan Collins
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Great service and communication ...
...Charlie Youlten
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Order received in time given. Good service. Thanks....
...Allendale Estates
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Good Service, I was able to identify the correct part and they arrived promptly...
...Henry Peat
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I am quite new to mail ordering.Any concerns I had about this method of shopping were put away from the intial phone call and subsequent use of the web site. 10 out of 10 in all areas.Thank you...
...IAN FORRESTER
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