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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done....
...Boyd Coughlan Ltd
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Thank you for the immediate response. Goods received as expected....
...Nigel Williams
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Excellent communication, efficient service, product as described...
...David Trippett
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company...
...Dave Turner
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Great service! Item was despatched quickly and received in perfect condition.
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...Tim Mobbs
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We were happy with our online purchasing experience and the items arrived in good time - thank you...
...Sensemaster Ltd
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Item received Friday as estimated, fitted the same day. Shower now working fine. Thank you for your prompt service....
...Andrew Haigh
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
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...Frank Conway
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful....
...Aidan Murphy CT Electric
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Brilliant service. so happy product was exactly what i requred, looking forward to shop with you again
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...Ammar
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