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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price....
...Mark walker
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!...
...Ray Howell
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Thankyou for your product which I was very pleased with
Regards
Judith...
...Judith Harkus-Jeffries
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you....
...Elemental Heating
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
------------- ------------------------- ---------------------------
Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub...
...Dr Reginald Brian Payne
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
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...Whitby Seafoods Ltd
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful. ...
...Peter Branney
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Prompt service & delivery, very pleased with product good value/well made....
...Jacqueline Douglas
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the service was fine....
...Steve Pullan
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