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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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I knew I would have trouble trying to find the bathroom accessories as they were unavailable anywhere! However MyTub found the towel ring amongst their stock! They kept me informed of there search and the great outcome! They could have just said, sorry out of stock, discontinued, but no, they didnt give up and found the item!
Great communications and 5***** Service. Thanks again. Mr Bristow. Dorset. ...
...ALLAN BRISTOW
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Briilliant service thank you very much. Good communications....
...Amanda Cairns
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Many thanks for the very prompt delivery of my order and the trouble yiou went to get the basin which was ob
solete and out of stock .I have no hesitation in recommendnig any one to order from you.....Lawrence Kendall...
...Mr Lawrence Kendall
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The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you...
...David Mumford
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Prompt, efficient and cost efficient service and products...
...G D Hudson
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Brilliant service from mytub, easy to order online and delivery was very quick....
...Dot Ashcroft
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very quick a bit expensive for such a small ttem but good service...
...d.daniels
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Amazingly quick service and good prices!...
...Brian Buxton - Leading Light
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friendly , helpful service,good communications...would highly recommend,many thanks ...
...michael moore
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more reviews... |
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