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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
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...Nicholas Hartley
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Excellent customer care and service from your front office staff.
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...John Douglas
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Easy to order. Quick delivery and good communications. Excellent service and very pleased with order. Thank you....
...Anna Evans
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text...
...stephen - SW Mechanical Ltd
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Thankyou for the very fast and efficient service and delivery....
...Mr.Bargery
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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Very happy with the product and delivery thankyou...
...Linda Black
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the...
...Fred Baxter
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Excellent, kept me informed, would recommend...
...Sean Garton - Paragon Management Services
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