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first class shop, plus web site.
thank you
...
...pat cooper
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Excellent customer service all round and prompt delivery!...
...A Gill
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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A speedy delivery and very good service. MyTub kept me updated at all times....
...Sandra Beaumont
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...
...Peter Mundy
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Item arrived quickly and works
many thanks...
...Castle Bakery
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Great service thanks...
...Daran Joshi
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received fine thanks, great service...
...A Porter
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The service and communication was excellent and your web site was easy to use. Many thanks....
...Nick Gibson
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