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Rachel was excellent in proactively tracking down the part we required before any other company could get it to us. She was a pleasure to deal with and demonstrated excellent customer service, a skill that is unfortunately so hard to find these days. Thanks Rachel....
...Beth Alcorn
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Excellent service, thank you...
...june bowden
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Great Support.
Only wish I hadnt needed it....
...A Randall
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Great communication throughout the transaction. Will use again...
...keith russell
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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I am highly delighted with the service you provide...
...LYLE HANDYSIDE
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Excellent price and quicker than expected service with very good communication. Thank you...
...Mark Baker
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Great service and pricing. NO.1 supplier for me....
...Martin Paul Augood
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The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler....
...M Browne
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Good service. Received items on day promised. Thank you....
...Bharat Shah
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