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Excellent, good communication, received in good time & the item is as per the order. Thanks.... ...David Cook
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one.... ...Julius Ross
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven... ...Susannah Leyden
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order received way ahead of expected time - thanks to christine for prompt attention and regular information up-dates
would definitely use your site again and recommend to friends... ...Eileen Roache
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I found this to be a very fast and efficient service and will definitely use you again int he future.... ...Mrs Syliva Simmonds
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many thanks, good price for part, good delivery, good communication, would buy from you again
... ...paul rushton
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Product not yet installed, but received well wrapped and complete. Delivery has been quick and very good. ... ...Michael Hargraves
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Very efficient ordering system. Arrived within a couple of days.
In my original call the person on the end of the phone helped to locate which branch held the part I needed (you only had one) so I could add this to the comments on the order. I don't have her name but she was very helpful.
For security reasons,I don't usually like ordering on-line so would have preferred to order by phone.... ...Pauline Bentley
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Well done!....Superb service following a change of parts
Great follow up by all Sales personnel who kept me informed throughout
Would definitely use them again!... ...S Grimsley
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.... ...Martin Lee
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more reviews... |
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