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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting.... ...Mike Pearce
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Arrived on time. No problems.... ...David Hamilton
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price.... ...Mark walker
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MyTub was very helpful with my order, after the replacement item I needed turned out to be discontinued. Christine was helpful in liaising with the manufacturer to identify a suitable alternative that would work in my bathroom without drilling more holes in the tiles. She also arranged for the delivery to be delayed by two weeks until I got back from holiday. Fantastic service!... ...Mary Henley
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Excellent service - many thanks... ...Ian Gruar Ltd
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Good customer support , fast delivery , Satisfied .
*****... ...Il SOLE - LOMY
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Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
... ...ken wilson
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Good service overall, website easy to use, goods delivered as forecast & very reasonable prices. Ill be happy to use MyTub again.... ...M Roberts
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Good communication and delivered replacement part fast - Thanks
... ...Alan
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more reviews... |
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