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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall... ...keithadamson
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Excellent service!! will certainly use again.... ...Shaun Gibson
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Excellent, efficient will definite use again
Thanks... ...Stephen meakins
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Thank you for my parts and thank you for delivering them so quickly.... ...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Excellent and helpful staff,thankyou... ...JohnPeterson
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Good customer service and helpful contact - when it became clear you couldnt supply the original panels I wanted and to be honest, I thought they might have been discontinued you offered me options and quickly processed the new order and partial refund. You were also courteous while I was asking what turned out to be a foolish question! : Your supplier rang me promptly to arrange delivery, which was in the timeframe specified. Thanks!... ...Elaine Lawrence
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Great products and quick delivery. Very very helpful staff. Recommed Highly. ... ...Dylan Hall - DCR International
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Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.... ...Andrew Georgiou
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Briilliant service thank you very much. Good communications.... ...Amanda Cairns
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cant fault service,remarkably good... ...Graham Wild
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more reviews... |
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