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I was really pleased to be able o find the exact toilet pan I needed on your site. Your communication was excellent. The toilet arrived promptly and in perfect condition. Thank you....
...Julia Horne
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It was easy to find the branded product I wanted on your website and delivery was on the day stated. Thank you for an excellent all round service....
...Diane Curtis
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Good communication - good service - great prices - will use again....
...Graham Brown
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Fast service - all OK - Thanks a lot....
...RAYMOND GLENN NASSEY
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My ordered items are as described, and delivered on a day date that tailored my convenience. I did specify within the notes of my order the day date, for which was acknowledged by a representative through email and delivered. The service was great, the price great, perhaps to improve further the efficiency of the company, a time frame could have been allocated 7-12 or 12-6 as examples. Otherwise, excellent service and I would recommended mytub in the future....
...Richard Ward
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent service
Quick with a response to a problem
Will definitely recommend to family friends...
...Di Evans
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prompt service, kept informed every step of the way...
...Mrs J Brian
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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Despite having a glitch on the order on the day of delivery, which was soon sorted out, dealing with your site was very favourable. I was kept informed and updated every step of the way. Well done and I will certainly be back again. Thank you
P D Allum...
...Peter D Allum
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