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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again.... ...Matt Clancy
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.... ...Barry Elder
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ... ...Rachel Littlejohn
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Good service and good communication from start to finish. I have to admit that I was sceptical that the company would refund the delivery charge if I collected the item myself from a nearby plumbing supplier. But they did on the day I picked it up. So am very pleased with the service and highly recommend MyTub.... ...Ged Mead
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no problems. excellent service.... ...r pattinson
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Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future.... ...Louise McCalla
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order.... ...Paul McSparron
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Great service as always.
Product as spec and on time.... ...Greg Borgartz - Essex Wildlife Trust
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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done.... ...Brian Sydney Lawson
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First class deliver. very pleased with item thank you... ...Mr Malcolm J Martin
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more reviews... |
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