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The heating elements i ordered unfortunately took 10 days more than the 3 weeks delivery promised and that was at a critical time due to the cold weather period in the New Year. But I was pleased with the price and the assistance when I rang was helpful....
...Simon Marriott
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White...
...Daniel Thomas White
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks...
...Anthony Hill
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Thank you for the good service and communication. Outta sight replacement curtain has arrived but not fitted yet. Im sure it will be fine though.
Thank you! ...
...Mary farrow
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Excellent service, thank you...
...Lo Presti Castrenze - LP climaservice
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A very nice product, when it finally arrived.
My first delivery was lost in transit but Mytub were very good at keeping me informed of the situation....
...Grahame Arnold
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Thank you, yes I received the order in perfect condition, I want to thank you for the service and communication during the preparation of the shipment
THANKS !
René
Service 5 étoiles!!!!!...
...Rene Gelinas
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Easy ordering system and speedy delivery
Thank you...
...Tracy Boulton
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks....
...Mr Paul Bruce
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