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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!...
...Philip Gould
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!...
...Robert McNamara
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service....
...Charles Polkey
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Very helpful quick service will use again and recommend to friends. Thankyou ...
...Julie Page
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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THIS IS THE FIRST TIME I HAVE USED MYTUB BUT IT CERTAINLY WILL NOT BE THE LAST. THE SERVICE WAS PROMPT AND THE VALUE WAS AMAZING, EVEN MY PLUMBER COULD NOT OBTAIN THE GOODS AT THE PRICE I PAID.
THANKS AND I AM GLAD I HAVE FOUND YOU.
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...DEREK
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great service...
...ksk plg
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Great service and value
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...Julie Carritt
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no problems. goods delivered promptly....
...paul farrington
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No problems. Quick and efficient service....
...Lesley Richards
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