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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.... ...Martyn Pavier
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig... ...Dr Iain McQueen
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.... ...Bob Annable
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Simply put ..., you are the best !... ...D. Dennis
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks... ...Anita Neill
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott... ...elliott electrical services
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd... ...Philip Tancell - JP Heating Installations Ltd
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Excellent service, fast delivery and items as described.... ...Russell
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Great price and very good service, arrived exactly when advised.
Will use this site and service again.... ...Philip Creighton
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