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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Excellent and speedy service. Will be using this company again.
Voiseys Electrical Services Ltd Poole Dorset...
...Paul Voisey - Voiseys Electrical Services Ltd
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Good service. On time and as required...
...John Chester
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Thank you.
The shower tray you sold us is a great match and looks great.
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...Malcolm.
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Ordered easily and delivered as advertised. All good ...
...Paul Lincoln - OPS London Ltd
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful....
...WENSLEY CONTRACTS LTD
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Quick delivery and exactly as ordered. Will definitely use again....
...Robert Suckling
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices....
...FPM Services
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