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Excellent service Some of the order arrived early! and the balance was dead on time. Well done. Keep up the good work.
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...Gordon Chapman-Hatchett
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Excellent service! Thanks parts arrived and were collected OK...
...Robert
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good....
...Joan Muir
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Yes I received my goods very good service thanks...
...Sheila Knowles
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Very happy with the service thank you....
...Fred Stokes
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Excellent communication will re order...
...Marcus Sutton - K.Sutton
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Excellent service thank you...
...John Underhill
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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Thank you - bath waste received on specified day, communication about delivery was good and free delivery is always a bonus !...
...Claire Greengrass
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Thank you for your good service with my order. After an intitial date of four weeks delivery Christine desrves a mention as she despatched what you had to get me going and the remainder followed a week later not the four weeks as we feared - not bad service - thank you....
...Daniel
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