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Thanks we have received the item ... ...Mountdale Nursing Home
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂... ...Marc McLean - PlumbRite
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Hi,
Product arrived when advised. Communication was good and item was as described.
Wish it was available in white though ...
Thanks... ...Anthony Hill
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Item arrived on time and correct. Very efficient and would use Mytub again.... ...Owen Catchpole
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Actually cheaper than Ebay! , always had a good experience. When I am looking for parts I always check Mytub first.... ...David Roberts
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Good service, very good prices. Quick and easy process. local delivery co a little evasive and haphazzard but will definately use My Tub again... ...James A Cooper
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful.... ...Aidan Murphy CT Electric
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Delivery time on items when first ordered was rather long and when only one turned up instead of 2 I was worried.
No need, the replacement came through very quickly
Overall a satisfied customer
... ...Lesley
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Thanks for very efficient service. You were the cheapest on this product which we had great difficulty in sourcing. ... ...LYNNE MARTIN
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more reviews... |
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