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Great service and kept well informed of the status of my order.
The only website I could find that sold the parts I needed and probably saved me over £300 in service engineer call out charges.
Found my tub by googling the part number I was after.
Great website, great service, definitely would recommend to others....
...Andy Bridge - Belbroughton Cricket Club
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My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again....
...M N Porter
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...
...ALAN LERRY
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either....
...James Bastow
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you....
...Andrew Seaton
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable....
...Michael Stanley
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had....
...Fred Gray
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Requested delivery time for possible order - advised 10-15 days - agreed and ordered online - then to be told delivery not til Oct 08 - I would have appreciated being told this in the beginning as this is what I was trying to find out. However - when I phoned to cancel & request refund - this was done without any problems & email sent straight away confirming refund done - Thank you...
...Janet Kulpa
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though...
...alan collins
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...
...steven owen
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