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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot...
...John Saliot
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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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An excellent company to deal with, helpful and very prompt to respond to any query
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...Mr John Shorter
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Price was great but had to wait a very long time for delivery....
...Daloon Foods UK Ltd
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Service could not be bettered.
Next day delivery .
Product lookes good but not yet installed.
Website good, easy to follow.
I would recommend "My TUB" to aynone....
...John J Harris
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Part was just under average in price.
Emails about orderpickeddispatched all appreciated.
Delivered within a few days of ordering.
Only complaint would be ridiculously high delivery charge. Over £12 for a jiffy bag through standard post hurt....
...Steven Crump
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Prompt delivery and good customer service on the phone. Thanks...
...Lisa Readman
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ...
...roger norman
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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VERY VERY VERY HAPPY, ALTHOUGH I COULD HAVE BOUGHT IT CHEEPER, YOUR EXCELLENT SERVICE MADE UP FOR IT AND MY OAP CUSTOMER IS NOW WARM AND HAPPY
VERY VERY IMPRESSED,,,,, SO THANK YOU VERY MUCH...
...all fife plumbing and heating
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