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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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Was delivered at the time discussed....
...jamie macey
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Very pleased with the prompt service and fast delivery of the item Id been told was obsolete by other suppliers ...
...John Barnes - J Barnes P
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My only comment would be on the extremely quick delivery, thanks....
...Household Maintenance
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Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!...
...Philip Gould
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Quick, polite, informed and good value. Thanks very much for the service, Ill be using you again, though I hope I dont have to break the downstairs loo again to do so......
...Ricardo Meakin
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Sir/Madam,
I run a relatively small maintenance company where cost/profit ratio is king. I am also new to "my Tub." I placed my first order, today, over the internet, a lady called me back to ensure I was receiving best value for money for my requirements.
The lady suggested a change which I was very happy with, which means as a result I felt extremely valued and not just a number.
Now I will go to you guys first without question.
Thank my congratulations on running a very impressive company...
...Dave Turner
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Spoke to a very helpful gentleman who researched goods for me and phoned me back with information. A great service, thank you. Looking forward to recieving goods....
...Jo Ash
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...
...Lorraine Young
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Although obsolete you traced my needs and found one for which I am grateful.
You merit high praise for your service
eric...
...e.r.ringwood
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