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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
...
...Stuart Malone
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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Great service will recommend...
...Diane Bindley
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub...
...Ian Bramhall
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The product came in good time ...
...Stephen Carson
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my TUB service was easy , fast , and I was always kept up to date . Excellent .
Thanks
John McDougall...
...John McDougall - Safehinge
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden...
...Elizabeth Burden
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again....
...Baxi Heating
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Very helpful staff. order processing was excellent and the items delivered exactly on schedule. very many thanks
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...roger appleton
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more reviews... |
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