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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub...
...Mr. Andrew Coleman
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
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...Dr D R Lachno
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Prompt service online and with delivery since we needed this replacement asap. Many thanks. ...
...Mrs
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Had great difficulty sourcing a small waste drainage joint needed to complete a refurb bathroom and My Tub had one and organised a UPS delivery which came 2 days later so job could be finished. For such a cheap part cost I was most grateful that My Tub were prepared to supply this part to me. Thank you for your service, it was much appreciated....
...Linda Crook
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Excellent communication, and thats all you really need....
...Frances Sylvester
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Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Thanks again
Mr & Mrs Falconer ...
...Mrs Falconer
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Excellent service- item received in good order and on time. Many thanks...
...Patrick Clarke
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Excellent service, very impressed.
Kept Informed all along the way, cant fault it....
...ANTONY MELBOURNE
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi...
...Mustafa Alkindi
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