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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ...
...Kyle Richards
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Thank you for a very efficient service especially when I had originally ordered the wrong size and still gor new one with me within 3 days. Also customer service were very polite and friendly. Would highly recommend MyTub.
Thanks
Kate...
...Kate Macauley
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Very Quick Delivery and happy with what I orderd
Very Helpfull...
...London Salvage Services Ltd
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Very efficient delivery and notifications of transit. Thanks...
...Nigel Appleby
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Excellent service....
...Brian Tait
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Excellent service...
...Kevin Kenny
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Prompt delivery, kept informed of progress, fair price. Thank you....
...Robert Phillips
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Excellent service and communication throughout.
I will certainly use MyTub again if I need to.
Highly recommended....
...Warren Gilbert
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Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!...
...Martin Pymm
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more reviews... |
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