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Had problems initially trying to determine the exact technical spec for the products being supplied and matching that with our requirements/expectations from the product. We had to do the 'leg work' to find the specification of the products you were supplying as you were unable to provide this information/concur with the information we eventually found on the product.
All other aspects ordering, delivery etc was excellent....
...Ventilation Centre Ltd
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish....
...Eila McGeary
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Good communication about progress of the order. Tank received on the expected day, thanks....
...Andrew
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Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around....
...John Cahill
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Great communication, items well packaged and despatched extremely promptly. Cant fault it....
...kate brown
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box....
...ALAN RUSH
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Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item....
...Roderick Harvey
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again...
...Glenda Garcia
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Good communication throughout the transaction, fast delivery and good quality products, overall a success - would recommend to others and would buy again myself....
...JEREMY EDDY
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Good service.
Thank you.
Doug...
...Doug Yelland
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