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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you....
...Elemental Heating
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Good service, Very fast delivery, Thank you...
...Xtrac ltd
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Excellent service the parts arrived the next working day as promised will be using mytub again. Many thanks.
R Hill ...
...Roland Hill
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Very happy. Everything came as ordered, well packaged and very prompt. Prices also very good, we will definately use this company again. Also, website well organised and easy to navigate. 1010...
...Temple Hotel Ltd
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I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
Thank you
Jon Tuplin...
...Jon Tuplin
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
Rose Gill...
...Rose Gill
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asking for the delivery date...
...Kunlasatri Phannasut
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Very easy to use the website and great prices compared to other sites. Very prompt dispatch and you kept me informed of progress at all stages. A great find!...
...Mrs R HolmesHenderson
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