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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance... ...Nigel J Masters
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An easy transaction, where i was always kept informed on the progress of my order. Arrived ontime and as described. ... ...Martyn Mills
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Quick efficient service and great, friendly communications, well done!... ...Adam Peters
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Very pleased with the service received. Thank you... ...Alison Hughes
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Excellent service ! ordered on line, cheap, delivered on time, did the job and now have an operational shower again. Thanks and will definitely use you again.... ...Matthew Coxall
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Fast service, delivered in 3 days well within the 7 to 10 day estimate but I have to say when I read that I was put off and nearly went to another company. Product exactly as ordered.... ...Carol Mackenzie
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Order arrived Friday one week after I ordered it. I was in no rush as I just wanted to replace a water filter. However, ifsomething had been broken and needed urgent attention this would not have been a good service compared to many other internet trading companies.
Price good especially as I ordered enough filters to get free delivery.... ...Mr Ian McEntee
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Excellent service, The Item was delivered as promised, will certainly use you again if needed.
Private customer.... ...Robin Taylor
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Received packaging ,quality excellent, exactly what I was needing it for,excellent company to deal with ... ...Denis McLaughlan
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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