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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process....
...C CUTLER
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thanks for a very fast delivery ...
...abarker
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Excellent service throughout, no hesitation to recommend to others...
...Stephen Lumb
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My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you....
...D.Jacobson
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Nice web site easy to find the exact tap I wanted at a good price. Contacted me with update on delivery date. Goods arrived on time. Thank you My Tub...
...Geoffrey Field
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Thanks...Great service !...
...KCA COOKE HEATING ENGINEERS
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We have found your company great to deal with , the ladies in sales have been brilliant....
...Cornwall Wetrooms
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Thank you for your prompt service and I was able to keep the appointment booked in with the customer. I was kept informed by your team at every stage of the order. I will use you again.
Kind Regards
Richard...
...Arden Gas Services
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised...
...Martin Scott
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
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...Mr Anthony Ashe
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