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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!... ...Brian Radbone
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Part I ordered was delivered very speedily. I needed this gas valve as my heating had broken.
Very relieved when it arrived a day before the date I was originally given, thank you.... ...Alison Head
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fast service , pleasure to deal with... ...paul king
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Excellent service, prompt delivery, 10 out of 10, many thanks. Don edwards.... ...Don Edwards
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.... ...Joan Walker
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.... ...susan henshall
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Products at a good price, but painfully slow delivery by todays standards for easy to source items.... ...Reid Carter Wilson
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.... ...David Paterson
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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The 1st order there were 2 cover seats and they were both broken. I sent them back immediately. The 2nd order got lost, then Christmas and New Year stopped process and finally the seat cover arrived. So fr so good. ... ...Carol Robertson
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