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Very good communication and helpful when there was an issue with my order ...
...Christopher Giles
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Great product with the strengthener, witch made the cut down panel give a pleasing result...
...martin woodland building maintenance
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!...
...BDP
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Very helpful customer service when I messed up on the transaction....
...David Simpson
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Ordering process and delivery was easy
Would Def recommend ...
...Gary Burt - Castlewalls2008
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Thank you for your very prompt attention to my order and for the immediate refund of postage as I am having the parts delivered to my local agent. A very good and efficient process entirely.
Thank you....
...Jean Hatton
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM...
...David McLeod
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Good communications and service....
...Michael Greenwood
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described....
...Doreen Binnie
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