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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou...
...Clarry Marriott
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Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
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...R Brannan
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Excellent service and communication throughout the process of the order...
...Kirsty Ellis
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very good service thank you customer satified...
...maindee nhandymans
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Very good service
Bend over backwards for there customers
Thank you...
...simon chambers - SDC Plumbing
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Goods arrived in good time and well packaged. Thank you....
...John Griggs - JPJN Partners Ltd
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Good price and service - Many thanks...
...Specsavers Offices
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Great company. Very helpful from start to finish....
...Lee Oates
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excellent service - couldnt fault it
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...cosmo leisure
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Thank you, I have now recieved the complete order, I was relieved that you did a price match after not confirming that your package was not originally complete, even after I specifically asked whether the condenser was included !
Both deliveries came before the delivery date causing my sick wife to get out of bed to let the delivery man dump the parcels just inside the door, she would not have been able to move them if there had been a fire....
...Paul Darnes
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