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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall...
...Bob Cuthbertson www.esp.co.uk
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I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
Regards...
...Alan Muggeridge
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you....
...David Jackson
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All round a very good service. Would definitely use them again .
Regards Stephen Hindley...
...Stephen hindley
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Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience ...
...Jeremy Cobbold
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Great service and pricing. NO.1 supplier for me....
...Martin Paul Augood
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Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend!...
...Asta Jv
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you....
...Christine Sutton
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Excellent service - staff always helpful and product delivered on time - would definitely recommend....
...Kenneth Shewan
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The order came in sooner than promised so we were pleased with the service...
...Oxford Instruments Plasma Technology
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