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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer.... ...ken golding
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very good service thank you customer satified... ...maindee nhandymans
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Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again.... ...Les Green
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The product was in good condition and simply did the job, it was delivered very quick. Highly satisfied.... ...Vimal Patel
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
... ...steve fiddes - rexel
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Good prices, delivery & order communications.
Difficult website especially when searching for products.... ...James Gray
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.... ...robin drummond
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Items Stelrad Elite grilles and end panels arrived on the sceduled date. Packaging slightly damaged but no damage to items.
Regards
Brian Green ... ...Mr Brian Green
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Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ... ...Michael F Jones
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
... ...matthew larsen
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more reviews... |
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