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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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the worst delivery service I have ever come across it took you six week s then you broke one and then i had to wait another two weeks
would never use you again ...
...mark leppard
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Delivered a day early, cheapest price on the internet....
...Nicholas Jones
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered....
...Samuel Marsden
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help....
...Martin Roskilly
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Part reeceived Friday as promised. good service.
Thanks...
...Ramsay Sterile Services-East
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Item delivered in good condition on the day that was forecast...
...John A McBean
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order was fine...exactly what was expected....
...c farmer
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Excellent value and great customer service. Thank you...
...Keith Day
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks....
...Mr Paul Bruce
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