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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
... ...Frank Conway
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thanks. your response was prompt and helpful especially in the face of so many changes to the order and availability.
Vinay. ... ...Vinay Thadani
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friendly , helpful service,good communications...would highly recommend,many thanks ... ...michael moore
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub... ...Because I like It Ltd
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GOODS HAVE BEEN RECEIVED THANKS... ...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL
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My order arrived on Tuesday as I had been told that it would. Very Happy with Grohe showerhead, good price.
Many Thanks
Peter... ...PETER BARRETT
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The item arrived the day after ordering. Fast service. ... ...Loggenberg plumbing
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Very efficient service, helpful pre-order advice, my order arrived on time and the goods were excellent quality. Thank you.... ...Emma Bowman
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I was very impressed at how quick the order arrived at my address. and even more impressed at the fact you sourced the part
Our local Plumb Centre said it was unavailable
Thanks and I will be recommending you to everyone
Regards
Andrew Sanaghan... ...Andrew sanaghan
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Thanks for your prompt service and delivery of spare buffer stops. Excellent service!
... ...Carolyn Harrison
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more reviews... |
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