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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition....
...Ian Parkinson
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Excellent service and very good communication....
...Jette Bramby-Gunary
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Good price & quality, but delivery quite slow....
...Timothy Salter
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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very pleased with the service provided by MyTub, delivery communication was excellent and item delivered on time....
...Mavji Bhulia
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Out of stock on one item but called to keep me updated about the delay...
...Alan Stenhouse
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excellent price and speed of service. very impressed...
...THOMAS SOUTH
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The parts for my Ideal Standard lavatory were delivered as promised.
I was kept informed as the order progressed, so cannot fault your
delivery system.
The parts proved difficult to fit new hinges for a Space toilet seat
as Ideal Standard, in their wisdom, changed the seat design and although
my toilet was delivered well after the change, it was still the old model.
However, with a bit of cutting and fiddling, I got it to fit.
So I cant complain at all about MyTub, but am very unhappy with
Ideal Standard and wont be buying their products in future. The hinge should
never have failed in the first place...
...Andre Botherway
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Good service. Faster to send the order with DHL to Iceland...
...Agnar Árnason
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Thank you very much. Outstanding customer service and communication....
...Angelique Jill Faure
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