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Order has arrived and been fitted. Thank you for pursuing delivery.... ...Frances Winder
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I FOUND THE SITE VERY EASY TO USE AND THE SERVICE 1ST CLASS. ONLY THING I WOULD HAVE LIKED WOULD BE PICTURES OF ITEMS AND FITTINGS, APART FROM THAT NO FURTHER ACTION NEEDED.... ...JEAN SUTTON
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Goods have arrived and were in good condition.Communication regarding order status was excellent. First class service. Thankyou very much.... ...Richard Potts
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This order turned out to be a long drawn out affair as I was after a discontinued basin. The first one turned up damaged, the second one was the wrong item, the third one was correct. MyTub kept me fully informed of the situation throughout the process and we got there in the end resulting in my customer being very happy.... ...Mike Walton Property Maintenance
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff... ...Karen Cohen
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Very good service, kept updated re: order, goods fit perfectly! Thank you.... ...Caroline Steel
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Order arrived promptly. Thanks.... ...Alex Anderson
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.... ...David Parker
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We are a manufacturing company operating in Australia and we order control components from mytub due to there competitive pricing and excellent service. They offer better delivery times than many local suppliers and are always helpful with any enquires we have.
... ...Catalent Australia
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!... ...John Weddell
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