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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered....
...Stuart Page
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I continue to recommend My Tub for their excellent and responsive service. Helpful and efficient customer services....
...Jennifer Adams
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Excellent service - we actually got what we wanted, on time delivery and the cost was competitive.
The website was very user friendly and made finding and ordering the product a relatively painless task...much appreciated in a busy school office :- thanks...
...LESLEY HORTON - SIDDAL MOOR SPORTS COLLEGE
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Good prices, delivery & order communications.
Difficult website especially when searching for products....
...James Gray
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Ordering process and delivery was easy
Would Def recommend ...
...Gary Burt - Castlewalls2008
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
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...Lee Bedford
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Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices....
...FPM Services
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Great service ordered before 1-00 and received as promised next day...
...Thomas Lavin
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks...
...David Bonnell
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