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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams...
...Ross Williams
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David...
...D A Grace
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Service was outstanding ...
...tony wilkin - ace plumbing
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Excellent service despite item being obsolete and we were kept updated on a delete time. We would recommend this company and we shall be using them again
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...JM and AJ Gray
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks....
...Kevin Firman - Consortium MultiAcademy Trust
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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had to wait a while for my order ...
...mrs
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My Quinn radiators arrived on time and in perfect condition. ...
...David Lynd
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I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
regards
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...gerry duffey
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Well handled purchase and delivered when they said , would buy from them again....
...Stephen Emley
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