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Good Service, I was able to identify the correct part and they arrived promptly... ...Henry Peat
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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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You gave extremely helpful and patient advice and moved to fill the order as soon as possible. many thanks... ...Thomas Guy Evans
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Great service, only place with the parts I needed, postage was a bit high but delivery was prompt and communication was excellent ... ...John Birkett
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Excellent service - excellent price - highly recommended!... ...Malcolm Andrew
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My order was del professionally, It was not a straight forward product but I was
kept up to date with progress which did not take more than a few hours,
I got the impression this is a company that doesnt wait for a complaint before sorting out a problem,
regards
Shane Jenner,
Jenner Construction,... ...Shane Jenner
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The product came in good time ... ...Stephen Carson
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Goods received as per the specification in good order and condition and on time.
Thank you for your reliable service.... ...Natsanet Mehari Haile - Focal Point General Trading LLC
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item delivered promptly, really pleased with purchase and service... ...J SAMPSON
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more reviews... |
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