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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary....
...Asha Ravi
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All is ok, the delivery cost is a little high....
...Chan Wai Yin - William
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I highly recommend mytub. The service was efficient , polite and friendly. Their communication regarding the delay of my item from Germany was prompt and I was kept up to date with the delivery of the order. I would use mytub again. ...
...Kate Lim
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good...
...Brian Farrell
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Great service. Helpful staff!...
...Brett Gascoigne
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Once again, very satisfied with cost, service & communication. Many thanks....
...M.E. Williams
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout....
...Nicholas Lane
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Thanks for supplying when you said you would, and to Steve for help on the phone afterwards....
...Mr J C Ward
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All good, especially the comms - many thanks and much obliged. Steve...
...Stephen L Wakefield
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more reviews... |
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