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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ... ...Miranda Thomas
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Good service and part delivered on time... ...Malcolm Hieron
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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Handled by order very well, even though had to sourced elsewhere... ...Anthony Reading
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!... ...Margaret Pringle
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after a minor disagreement, the service was very impressive... ...geoff - GB SERVICES UK LTD
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM... ...Vincent Manahan
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you.... ...Octavian Galla
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Brilliant service, ordered Sunday, delivered Tuesday!... ...Myra Field
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satisfactory service... ...Rha
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more reviews... |
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