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1st class service i picked the product up myself from my local plumbing outlet which was quick and easy for me great product at a good price would buy from mytub again thanks for a 1st class transaction...
...Norma Manning
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A delay with supply - but kept fully informed of issue - good price for item - will use again...
...Donald Fisher
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Good service, item took a while but was kept informed....
...Tamar aview Aquatic centre
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub...
...Steve Earl
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again....
...june chalmers
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Prompt and speedy service...
...tombowmaker
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Exellent service, kept me informed of the transaction from start to finish.
Many Thanks,
Simon....
...Simon Hook
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Excellent prompt service - would have no hesitation in recommending...
...Roz
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