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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Very efficient delivery and notifications of transit. Thanks...
...Nigel Appleby
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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One part out of stock so a short delay, but great comms and great prices. Thank you !...
...Crosshill Services
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Always quick, always helpful and pricing is good too.Definitely recommended....
...Pico Catering Projects ltd
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brilliant service - very pleased thanks...
...Linda Wells
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Good service. Provided an accurate lead time. Regular updates on shipment which shipped as per quoted lead time. Item exactly what I needed. Thank you & merry Christmas 🎄 ...
...Susan Cox
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Excellent service, part received within 2 days. Many thanks...
...Kenneth Swinton
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Order received thankyou....
...Simon Hartshorne
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Great item & fast delivery. Shame about pricing it a penny under the free delivery target!...
...Michael Healy
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more reviews... |
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