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The product came in good time ...
...Stephen Carson
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I ordered 2 Merrychef oven protectors. One of them arrived having leaked and dried chemicals on outside of the bottle. They were both filthy dirty too. However I contacted My Tub about the half empty bottle and, once back in stock, sent me a replacement with no argument. I wasnt impressed with the initial delivery and it had been dumped down quite quickly before it could be checked, however, I was pleased with the customer service response so will continue to use My Tub...
...Because I like It Ltd
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very good and prompt service. I really like how I was kept in the loop from order till delivery. Thank you very much...
...Zakiya Hanslot
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...
...Alan T Begley
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts...
...Kevin Enfield
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Excellent service, although delayed we were notified by email throughout the process....
...Judith Peachey
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Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !...
...Dennis Underwood
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Excellent communication, efficient service, product as described...
...David Trippett
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Excelllent service...
...Mrs M E McEvoy
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more reviews... |
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