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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.... ...DIANE PARSONS
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ... ...Mrs Susan Smith - Luxtimeuk
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated.... ...Peter Hughes
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.... ...Phillip James
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Excellent service and communication.
Would recommend.... ...Ian Freeman
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new.... ...Graeme Sayer
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Another hassle free purchase. Thank you.... ...Jennifer Adams
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Good communication and very quick delivery. Will definitely order again.... ...Chris Shepherd
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
... ...Wignall
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again... ...Peter Read
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