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Excellent customer service, good prices and fairly quick. However out of the three towel rails I ordered one was scratched and another leaked. Exchanging was not a problem but obviously we had to pay a plumber to come out again.
... ...Emma Ray
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help.... ...Martin Roskilly
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Thanks for bath....arrived as advised.
Happy with bath but not with handles as they are much wider than those on the alto 70 width bath.It is not your fault and having spoken to Ideal Standard find that they do no provide an alternative which is a pity
I dont suppose you know of a possible alternative
Happy to use you again if needed
Ray Whitehouse... ...R B WHITEHOUSE
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!... ...Robert McNamara
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delivery driver said we would of had our order on friday but someone had put the wrong postcode on the parcel eg 5dp instead of 5dq so they couldnt find us.... ...MR D A FRANKS
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!... ...BDP
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Nice friendly service, with regular updates.
Regards,
Mark ... ...MARKABRAHAM
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Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text... ...stephen - SW Mechanical Ltd
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Thank you for your assistance... ...Clifford Birmingham
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My Tub were very helpful in identifying and sourcing the part that I needed for our shower. I sent them photos, which they forwarded to the manufacturer and quickly came back to me to let me know what part was required. The part was sent through and arrived on the specified date. It has since been fitted and works a treat. Thank you My Tub and Laurie who did the investigation work.... ...Janet
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